Service guide
Executive assistant provider guide
Hand off calendar, inbox, travel, and follow-up work while the owner keeps sensitive decisions.
This page helps you scope the role before you talk to a provider, freelancer, or recruiter.
Get my role planBest for
founders with busy inboxessales leaders with follow-up gapsowners who need schedule helpTask scope
Good work to hand off first
- sort email by owner rules
- book meetings and send reminders
- prepare simple daily brief notes
- track open promises after calls
- build clean contact lists
Keep these guardrails
- do not share full inbox access on day one
- keep money, legal, and hiring choices with the owner
- record sample replies before asking for independent writing
First week
A simple ramp plan
Day 1: share calendar rules and sample email labels
Day 2: review 20 old messages together
Day 3: let the assistant draft replies for approval
Day 4: add meeting notes and follow-up tracking
Day 5: score speed, accuracy, tone, and questions asked
Provider script
Copy this into your first call.
"We want to start with a small pilot for executive assistant work. The first tasks are listed and repeat each week. Can you explain who screens the assistant, who checks quality, how replacement works, and how tool access is removed if we stop?"
FAQ
Can an executive assistant manage my whole inbox?
Usually not on the first week. Start with labels, drafts, meeting booking, and clear escalation rules before full inbox ownership.
What should stay with the owner?
Final decisions on money, legal risk, hiring, firing, and sensitive client issues should stay with the owner or manager.
Related guides
Read next
How to budget for a virtual assistant
Compare the whole cost of the role, including setup, software, and review time.
What tasks should you delegate first?
Start with repeatable admin, follow-up, inbox, CRM, and scheduling work.
Virtual assistant vs employee: which is better?
When to hire in-house and when a managed assistant is the safer first step.
Need help scoping the role?
Write down the job before you hire.
Send the tasks, tools, working hours, and parts that need a manager's approval.
Request staffing plan